How to deal with harassment from landlords or agents

Who should use this guide

This guide is for private renters who rent:

  • the whole property

  • a room or bedsit in a house in multiple occupation (HMO)

Don't use this guide if you're a lodger who lives with your landlord.

Living with your landlord?

You can still use this guide if your landlord lives in the building, but you only share a hallway, stairs or landing with them.

You have fewer rights if you live with your landlord and share living space with them. For example, a kitchen, bathroom or living room.

Read this advice instead if you're a lodger or subtenant who shares living space with your landlord.

Already kicked out or locked out?

Your landlord has probably broken the law.

Most landlords need a court order to evict tenants.

Only court bailiffs can carry out an eviction.

Last updated: 9 August 2021

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